About us
Zinel Facility Management is part of the ZINEL Group and has been providing comprehensive technical maintenance for commercial real estate across Poland for years.
We provide professional facility management services, ensuring efficient, safe and uninterrupted operations for properties of varying technical complexity. We support our clients in both day-to-day building operations and advanced technical projects.
We serve, among others:
- office buildings
- shopping malls
- retail parks
- production facilities
- logistics and warehouse centers
- pharmaceutical warehouses
Our strength lies in combining experienced technical teams, in-house execution capabilities and modern tools that support property management.
What sets us apart:
- In-house BMS installation team – we deliver projects end-to-end: from concept and design, through execution, to ongoing service and maintenance.
- In-house HVAC team – installation and servicing of air conditioning and ventilation systems tailored to the needs of each facility.
- Advanced services for data centers – installation and servicing of precision cooling that meets the stringent requirements of critical facilities.
- Nationwide network of mobile service teams – fast response times in key cities (including Wrocław, Gorzów Wielkopolski, Poznań, Gdańsk, Lublin, Katowice and Warsaw).
- End-to-end service scope – from HVAC equipment installation, sanitary networks and BMS installations to comprehensive servicing of building systems and equipment.
Our services
We go beyond standard technical maintenance. We aim to be a growth partner for our clients. We take over as many property-operation issues as possible and deliver effective solutions.
Comprehensive technical property maintenance: ongoing supervision, planning and execution of periodic inspections, maintenance management and subcontractor coordination.
- ongoing infrastructure condition monitoring
- KPI and cost reporting aligned with client expectations
- Project Managers and a Mobile Service Department
+100
sites under service
ISO
Quality assurance procedures
Help Desk
Proprietary support platform
We design, deliver, implement and maintain Building Management System (BMS) systems. We integrate control and monitoring of all building devices and systems and bring the building control center into one place.
15%
average energy savings
SCADA
System operation visualisation
Alert
Dynamic building-status alerts
Mobile crews arrive on site at the agreed time, performing diagnostics, emergency repairs and temporary safeguards for installations.
- Teams equipped with spare parts and measurement tools.
- Securing failure points in critical situations.
- Support for sites without on-site technical staff.
24/7
24/7 on-call
12
mobile teams
60 min
average travel time
We design, install and service HVAC systems. We ensure continuous indoor air quality control and optimisation of energy consumption costs.
- We define the concept and detailed design
- We carry out installations with environmental monitoring of the refrigerants used
- We provide warranty and service for our work
F-GAZ
Installations based on proper certification
R-32; R-454B
Use of modern and eco-friendly refrigerants
NH₃
Installation and service of industrial cold stores
Our experience
We provide professional technical maintenance for commercial, logistics and retail sites, combining fast service response, continuous system supervision and a high infrastructure standard.
Warszawa
Browary Warszawskie (Budynek "J")
Ongoing technical maintenance of an office building with focus on HVAC continuity, BMS monitoring and fast service response.
Poznań
Factory Poznań
Ongoing maintenance of a shopping center with full FM scope, including coordination of plumbing, ventilation and cooling systems.
Bronisze
Bronisze Warehouse Park
Comprehensive technical maintenance of a warehouse facility with inspection schedules, system supervision and incident handling.
Gorzow Wielkopolski
CH Nova Park Gorzow Wielkopolski
Ongoing technical maintenance of a shopping center, including service coordination, system supervision and infrastructure standards upkeep.
Team
Organisational chart (operational structure)
Our operational structure is built by a team of experienced facility management leaders. Each project is led by a dedicated Project Manager who coordinates the work of Site Managers and Technicians. Emergency situations are handled by a mobile patrol assigned to the site.
- Operations Director
- Oversees the entire operations department.
- Project Managers
- Coordinate operations on site, set the service direction and are responsible for dedicated staffing.
- Site Managers
- Assign daily tasks to site technicians, complete monthly reports, execute additional work and advise clients.
- Technicians
- Perform assigned tasks including inspections and repairs.
- Manufacturer-authorized service teams
- Perform service inspections and respond to failures for equipment under warranty.
Manufacturer-authorized service teams
- Operations Director
- Project Managers
- Site Managers
- Technicians
- Service Manager
- Mobile services
- Service Manager
- Oversees schedules of mobile teams providing emergency supervision for a given site.
- Mobile services
- Provide 24/7 on-call emergency visits and support buildings during planned service inspections
Contact
Contact details
- TELEFON
- +22 395 56 10
- Office address
- ul. Baletowa 177D, Warszawa
Operational coverage
We support office, production, logistics and retail properties across Poland.
- Headquarters in Warsaw
- Regional offices 9
- Area under service ~1 900 000 m²
FAQ
Frequently asked questions about technical property maintenance and facility management.
01
What is technical property maintenance and what does facility management include?
Technical property maintenance (facility management) includes comprehensive management of a building's technical infrastructure: HVAC, electrical and plumbing service, technical inspections, fault removal and ongoing upkeep of commercial, office, warehouse and production properties.
02
Why should technical property management be outsourced to a facility management company?
Professional property management reduces operating costs, increases user safety and ensures compliance with building regulations. Outsourcing facility management guarantees ongoing technical supervision and fast failure response.
03
Which properties are covered by comprehensive technical building maintenance?
We provide technical maintenance services for office buildings, shopping centers, industrial facilities and warehouses. We ensure full technical infrastructure upkeep, system servicing and operating cost optimization.
04
Besides technical maintenance, what else can you help with?
We specialize in BMS (Building Management System) design and implementation, and in HVAC installations (air conditioning, ventilation, heating and cooling). We deliver projects end-to-end, including as-built documentation.